LW
Lehlohonolo W

1 reviews | Active since May 2016

07 Sept 2015, 16:00

Great service

I'd like to applaud Nedbank for exceptional service, although i am not a Nedbank customer I recently app**** for a home loan through Nedbank and within 3 days everything was sorted, credit checks, affordability checks and even evaluation of the property, although the interest was a bit high and i only got 90% bond but the service i received was out of this world, now that's what i call service, keep it up guys and I'm sure all the other banks can learn a thing or two from you guys, thank you for the superb service. I didn't even expect that I'd get a response so soon, I am still shocked at how quick everything was sorted. Thats what i call service

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Replies (1)
Nedbank
Nedbank's reply07 Sept 2015, 16:14
Official
Hello hlosta,


Thank you for taking the time to provide us with such positive feedback on the service you have received.

It is always good to hear when we have exceeded our clients' expectations, and positive feedback serves as a great motivator for us to keep doing things right.

Kind regards

Client Experience Team