great service

I logged a complain with Nedbank regarding billing on my CC, i rcvd a call frm Jarred the same day of logging a complain frm customer care n he promised to get bk to me n he dd tht. He requested proof frm me n i send it he immediately logged a call with their legal dept n reverted bk to me with complaint #. He kept me in the loop all tyms, today i rcvd a call frm Jarred informing tht the account has been closed i dnt owe the cc any more the account is closed. I would like to send my gratitude and appreto Jarred on hw he hlpd in sorting out this matter i wish u do the same for other customers who might face such. Thank you Jarred n Nedbank.