AP
An P

1 reviews | Active since Jul 2016

22 Jul 2016, 07:57

Great Service

<p>I was involved in a vehicle accident on the N2 near the Cape Town airport earlier this year. Nedbank Insurance was fantastic - I called them after I had arrived at the police station and they guided me through the process. Ashraf was particularly helpful, he made sure I was ok first, and then explained what I needed to do thereafter. Nedbank arranged for the vehicle to be assessed that very morning and got back to me the next day with an approval for the claim. The company they chose to do the repairs was equally brilliant (Toka Auto Repairs). A week after the accident the repairs were done and I was driving around as usual. The entire claims process was efficient and I encountered no problems at all. Great service from Nedbank Insurance overall.</p>

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Replies (1)
Nedbank
Nedbank's reply22 Jul 2016, 08:01
Official

This is really outstanding feedback. We are happy to hear that the Ashraf and the team at Nedbank Insurance made great banking happen for you.

We look forward to creating many more magical moments with you. We appreciate the feedback and will definitely share it with the Ashraf and the team.

Kind regards

Client Experience Team.