BV
Bridgette V

1 reviews | Active since Aug 2009

17 Jun 2015, 11:54

Great Service

I phoned MFC for a settlement on my vehicle and was expecting to go through the normal call center vibe of having to hold and be put through to multiple individuals. <br> <br> I was pleasantly surprised when my call was answered within in seconds by a lovely lady named Violet. Violet was very friendly and helpful and I am most appreciative for her assistance. <br> <br> Thank you, Violet L.<br> <br>

0
Replies (1)
Nedbank
Nedbank's reply17 Jun 2015, 12:53
Official
Hello Bridgette,

Thank you for taking the time to provide us with such positive feedback on the service you have received.

It is always good to hear when we have exceeded our clients' expectations, and positive feedback serves as a great motivator for us to keep doing things right.

Kind regards

Client Experience Team