AC
ALEXIO C
1 reviews | Active since Feb 2017
21 Feb 2017, 10:33
Great Problem Resolution
<p>I complained about a matter that l was experiencing through the verification sequence of the bank.After l lodged the complaint l imidiately got a phone call from Claudine Moodley of the Nedbank complaints department.She handled the situation very profesionally and was able to resolve my issue in one day yet it had taken nearly two weeks stalling.I would also like to commend the staff of Heamingways Branch East London for the advanced customer service that they displayed in handling my issue.WELL DONE GUYS THUMBS UP</p>
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Nedbank's replyOfficial
21 Feb 2017, 10:43This is really outstanding feedback. We are happy to hear that Claudine was able to make great banking happen for you. We look forward to creating many more magical moments with you. We appreciate the feedback and will definitely share it with the team.
Kind regards
Client Experience Team.
Best regards,
Nedbank's reply21 Feb 2017, 10:43
Official
This is really outstanding feedback. We are happy to hear that Claudine was able to make great banking happen for you. We look forward to creating many more magical moments with you. We appreciate the feedback and will definitely share it with the team.
Kind regards
Client Experience Team.
Best regards,