Great customer service-Kate Sandra Botsane

<p>On saturday i was depositing money at a nedbank atm in site b khayelitsha,then it got stuck the bank was closed but they opened for me the teller said i should leave my contact number they will contact me in 5working days.</p> <p>I was lost for i didnt get a ref number or fill in anything so i left ,on monday i called the complaints department who advised process was not followed for i was suppose to fill in a form.so she logged a complaint for me and gave me a ref number. Same day kate sandra Botsane called me and advised she wil deal with it and that it might take 5 days but she will push for me, today am glad and happy to say she exceeded my expectations for i got my money. Thank you and keep up the gud work</p>