SR
Sakhe R
1 reviews | Active since Jun 2012
08 Oct 2015, 10:27
Great communication skills with & awesome attitude
I called Nedbank's Corporate Card Direct Call centre looking for information on our company cards and options on how to better manage them. Dineo gave, what I would refer to, as my most productive and pleasant call centre agent experience as she gave comprehensive explanations on what options would be more advisable for the type of accounts we have as well as how to better manage our accounts going forward. She was clear when she spoke and has great verbal communication skills. <br> <br> Well done Dineo and I hope that your skills are recognised and put to even better use in your organisation in the future!
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Replies (1)Nedbank's replyOfficial
08 Oct 2015, 11:02Hello sakher,
Thank you for taking the time to provide us with such positive feedback on the service you have received.
It is always good to hear when we have exceeded our clients' expectations, and positive feedback serves as a great motivator for us to keep doing things right.
Kind regards
Client Experience Team
Thank you for taking the time to provide us with such positive feedback on the service you have received.
It is always good to hear when we have exceeded our clients' expectations, and positive feedback serves as a great motivator for us to keep doing things right.
Kind regards
Client Experience Team
Nedbank's reply08 Oct 2015, 11:02
Official
Hello sakher,
Thank you for taking the time to provide us with such positive feedback on the service you have received.
It is always good to hear when we have exceeded our clients' expectations, and positive feedback serves as a great motivator for us to keep doing things right.
Kind regards
Client Experience Team
Thank you for taking the time to provide us with such positive feedback on the service you have received.
It is always good to hear when we have exceeded our clients' expectations, and positive feedback serves as a great motivator for us to keep doing things right.
Kind regards
Client Experience Team
