Great Call Centre assistance

<p>Earlier this afternoon i spoke to Felicia Phumgula, a contact centre agent from nedbank. I must say she was a breath of fresh air. She was so helpful and got down to the point. I swear we sorted my problem in under 5 minutes and she did it cheerfully and professionally. A nice break from being transfered all the time. Thank you Felicia, keep up the good work. </p> <p> </p>