Good service and friendly staff

<p>It's been a very long time (years even) since I've been able to say something good about my bank, but at least today I can.</p> <p> </p> <p>I called the call centre about a week back to give maturity instructions on a number of investments about to mature in November.</p> <p> </p> <p>This morning I received a call about giving instruction on the very same investments. Apparently the person I spoke to the first time for 10-plus minutes didn't capture my instruction.</p> <p> </p> <p>Anyway, I was assisted by Nokuthula and she did a great job of capturing the instructions on all three investments. She was even able to save me a trip to the branch by assisting me in opening another investment. I was put through to an investment specialist named Natasha who was both friendly and professional.</p> <p> </p> <p>I would like to say thanks to both of these ladies. You both did a GREAT job and are assests to Nedbank, I commend you both.</p> <p> </p> <p>Thank you.</p>