HW
Herman W

1 reviews | Active since Jun 2013

14 May 2018, 21:31

Good service

Good day. I am pleased to right this because of very good service received from a lady named Fathima at the Nedbank call centre after applying for a home loan transfer. She kept in touch and phoned back when she said she will. I received e-mails from her on regular basis to keep me up to date of things going on. This after the gentleman from my local branch did not get back to me up till now. Been 3 months more or less. Well I just want to thanks this lady and I am glad that there is still some people that cares for their clients. Well done Fathima.

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Replies (1)
Nedbank
Nedbank's reply15 May 2018, 05:01
Official

Dear Herman

Thank you for providing us with this positive feedback. We will share this with Fatima's team.

Regards

Client Service Support