1 reviews | Active since Apr 2013
Good bye Nedbank, I hope the R168 was worth it ...
<p>Dear Nedbank, it has been a long road ... from the days of NBS actually.</p> <p> </p> <p>Over the years we racked up quite a few accounts together ...</p> <p>Salaried cheque account</p> <p>Business Credit Card</p> <p>Personal Credit Card</p> <p>Car Finance</p> <p>and the end of the road at my Business cheque account</p> <p> </p> <p>For the last year, an amount of R168 has been charged to my account on a monthly basis with the reference "NRB accting subscription fee"</p> <p> </p> <p>I have tried a few times now to get rid of this and each new person I deal with promises to sort it it out and explain why I am being charged for a FREE trial , but as one would expect, promises promises promises = NO ACTION</p> <p> </p> <p>Well, it`s time for me to take action, on Monday the 8th of this month, I will begin closing my accounts with Nedbank, yes, all of them and move to a bank that values a 17 year + client.</p> <p> </p> <p>Name and shame (Just some of the professionals that feel it is not necessary to respond to a clients email even when it is a reply to one sent by them)</p> <p> </p> <p>Wilma Els</p> <p>Service Support: Retail Relationship Banking</p> <p> </p> <p>Eugene Venter</p> <p> Sales and Service Support</p> <p> </p> <p>support team at: ********** <p> </p> <p>Whatever your relationship with SAGE, all the best, I am not going to be the one stuck in the middle of your issues anymore.</p> <p> </p> <p> </p>
Hello Nedbank, thank you for resolving this.
A special thanx to Nicolas Govender (Executive Service Support Consultant | Client Service Support) for effective communication and most importantly ... prompt efficient feedback.
Hello Nedbank, thank you for resolving this.
A special thanx to Nicolas Govender (Executive Service Support Consultant | Client Service Support) for effective communication and most importantly ... prompt efficient feedback.
Thank you for the positive feedback and for allowing us to Make Things Happen.
Kind regards
Client Experience Team.
Thank you for the positive feedback and for allowing us to Make Things Happen.
Kind regards
Client Experience Team.
