CM
Chukudu M

1 reviews | Active since Feb 2015

23 Feb 2015, 22:06

GOING THE XTRA MILE

I would like to appreciate the support and service rendered by the bank through one of your staff personnel. On Saturday the 21st February 2015 was in your bank requesting confirmation of banking details requested by MFC. A gentleman at Teller 10 was so passionate and supportive to help me. You could see this gentleman taking all the efforts, consulting with his fellow colleagues in helping me. The banking atmosphere was so cool and conducive as I was looking at the clients who were waiting seated while the staff members were busy helping other clients with passion. I therefore would like to appreciate once more and suggest you keep up a good work.

0
Replies (1)
Nedbank
Nedbank's reply24 Feb 2015, 08:20
Official
Hello Chukudu,

Thank you for taking the time to provide us with such positive feedback on the service you have received.

It is always good to hear when we have exceeded our clients' expectations, and positive feedback serves as a great motivator for us to keep doing things right.

Kind regards

Client Experience Team