Go Banking Till Point Withdrawal Facility Failure

Having received a new Go Banking card, I have tried a few times to withdraw cash at a PnP till point and the transaction has been declined every time (My previous card was fine, but every occasion I have tried with the new card has failed). I can with draw at an ATM, but then I pay for the withdrawal.<br> <br> I spoke to the Nedbank rep inside the PnP branch and he indicated a number of people have this problem - a call the call centre that he put through while I was there (unfortunately I'm not sure which section) had a similar response from the lady I spoke to, indicating there was a problem, but only solution was to get a different type of account???<br> <br> I called the call center myself this morning, but was unable to get any more sense out of them other than there was nothing wrong with my account and they did indicate that the attempted transactions don't even show on their system.<br> <br> This suggests to me that Nedbank and/or PnP have a system problem related to this type of transaction and card like my new one. Please would someone investigate and let me know when this will be fixed, so that I can use one of the main features of this account. The branch in question is PnP Glen Marais.