RW
Roger W

1 reviews | Active since Mar 2009

18 Feb 2015, 15:15

Go Banking Does It Again

It seems Nedbank and Pick n Pay still don't talk to each other about their Go Banking product.<br> <br> The Go Banking website today states:<br> <br> Credit Card<br> 'Purchase the Fresh Living magazine on your credit card and we'll refund R17.90 into your card, and if you spend more than R1000, a month, at PnP we will credit your card with R10.50.'<br> <br> Go Account<br> 'Bank while you shop at Pick 'n Pay.<br> Get cash, mini statements, or your balance. <br> Make a deposit or pay your accounts.'<br> <br> <br> Regarding the Credit Card:<br> The Fresh Living magazine now costs R19.90, and the Service Fee has risen from R10.50 to R15.00 pm but the account credit remains at R10.50.<br> <br> Regarding the Go Account:<br> Neither mini statements nor balances are available at Pick n Pay.<br> <br> Does neither company have a person/department responsible to ensure that what is advertised is what the customer gets?<br>

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Replies (1)
Nedbank
Nedbank's reply18 Feb 2015, 15:44
Official
Hello rjw,

Our sincerest apologies for any inconvenience, an investigation is underway and we will revert to you with feedback.

Kind regards

Client Experience Team

Best regards,