GO BANKING CREDIT CARD *****

My Mom had reported ***** on her Go Banking credit Card around the 15 January 2015. <br> Four Transactions were processed on her Credit Card with out Authorisation , She was advised that she had to stop the card and sent in a dispute form to the Nedbank ***** division , which she duly did. <br> There is evidence that the details that were purchased done with the credit card , was a ***** **** and yet the feedback given to my mother is that Nedbank cannot assist with the reimbur*****t of the monies that was used off of the credit card. that was the feedback received on the 30 January , after going back and fourth asking for assistance from Nedbank , they have now informed my mother that she will have to speak to the Merchant and no one is willing to help! <br> <br> As far as I am concerned the product is owned by Nedbank , \Nedbank Go Banking"and I would really appreciate assistance from someone to get this matter resolved. <br> Please can we urgently get someone to assist as these transactions were not Authorised."