HJ
Hermien J

1 reviews | Active since Feb 2011

13 Feb 2017, 12:11

Go Banking Credit Card

<p>So I get this Go Banking Credit Card Statement out of the blue (not sure where they got my email address from) with a card fee etc. outstanding. Well I have never app**** nor received a credit card from these people in my hole life, didnt even know they existed. This is blatant *****!!!!! I phoned Nedbank to report it and someone was suppose to phone me back, still waiting!</p>

0
Replies (4)
Nedbank
Nedbank's reply13 Feb 2017, 12:33
Official

Dear Client

Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:

Your identity number
Your account number
Your contact details

Alternatively you may email the required information to email: ***

Kind regards

Client Experience Team

HJ
Hermien J's update13 Feb 2017, 12:40
Reviewer Update

I have sent the information to above mentioned email.

HJ
Hermien J's update14 Feb 2017, 15:46
Reviewer Update

Thank you to Nedbank for solving my problem, excellent service!!!

Nedbank
Nedbank's reply14 Feb 2017, 15:59
Official

Thank you for the positive feedback and for allowing us to Make Things Happen.

Kind regards

Client Experience Team.