Glad Nedbank is not my main bank

<p>We app**** for a home loan. At a certain point our personal banker became the master and we the slaves. Sometimes documents were requested and upon deliver we would be told there were not necessary. Other times documents were requested more than once. Eventually when the response came we did not understand what that entailed. We had to seek for his help in demystifying the explanation. Later when I called to clarify the aggro in his voice remainder me again that we were the slaves and he was the boss. When I wanted to seek clarification I remember being apologetic fearing being snapped at again. </p> <p>I later on thought just as well I don't bank have to deal with them on a monthly basis.</p>