Give us what you promise

I have been with Nedbank since I was a young teenager. It has been good experience so far and I hope that I will stay with the bank. I currently a Finance student at UCT and am looking for an affordable option that will give me transactions convenience and I think none of the Nedbank options do that for me now.

The Unlock.me Student is an awfully designed product and makes sense for high school students but is horrible for University Students who see themselves as young professionals who plan to form a big portion of your clientele in the future. It is indeed affordable and comes with some cute benefits, but the card itself looks awful and cannot be used for online transactions - completely ridiculous considering the growth in eCommerce.

Similarly, the Classic Cheque range (Ke Yona Bundle and Pay-as-you-use) is marketed as a Cheque Card but is instead rolled out as a normal Debit Card - it also does not work for online transactions! I think this is completely ridiculous. FNB and Capitec have this functionality for even their entry level products. I don't know if it is a thing of infrastructure, but it you have promised us cheque cards, please ensure that you give us what you promise! It has been a very long time since you launched these products, but we just don't see them in your branches. What is going on?

The Gold Bundle is what I currently use because I do of online transactions most of the time, but do not use the other benefits associated with it and I think it is honestly over-priced. The money I am using for all these fees could be money I am putting into an investment account like your 32-Day Notice.

I am willing to stay with you for the next while, but please give us what you promise or else we may go elsewhere.