MM
Mohammed M

1 reviews | Active since Mar 2012

24 Feb 2015, 17:41

Geyser still not replaced

Almost 36 hours since I logged a claim for a burst geyser. Up until now, I have not received any service. No geyser since Monday 22/02/2015 05:30. Been given the run around. I have 4 little kids and don't have hot water.<br> Taken two days off from work waiting for someone to come replace the geyser but nothing.<br> C*** & C***<br> <br> For premium payment they are tops to collect.<br> <br> I would like to speak to a manager regarding this.

0
Replies (1)
Nedbank
Nedbank's reply25 Feb 2015, 08:11
Official
Hello mhd.mayet,

We have taken note of your concerns and an investigation is underway. Thank you for your patience and we will come back to you with feedback shortly.

Kind regards

Client Experience Team