SM
Samukeliwe M

1 reviews | Active since Jan 2017

06 Jul 2018, 13:50

Get new user design specialists and web designers

Nedbank has the worst phone app there ever could be. It actually makes life harder instead of easy, a the user design is completely off. I have had to reset my password two times now even though I did not forget it. Furthermore, it confused my netbank password on the app and now I've been locked out of that too after trying to put in the App password. Now I have to waste my time and go into the bank to fix something that is not my problem. Nedbank please do better

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Replies (1)
Nedbank
Nedbank's reply06 Jul 2018, 13:55
Official

Dear Samukeliwe Mthembu

We value your feedback and note your concerns. Our Resolution Manager will be in contact with you.

Kind regards

Client Service Support