GET FACTS STRAIGHT BEFORE SENDING OUT SMS's!!!!!

Item: Nedbank
Rating: 2
Author: Beverley C

I take offence to receiving an SMS today, 1 April 2019, stating that I have not paid my Personal Loan when Nedbank took the debit order off on 29 March 2019!!! Please will the department sending out these SMS's get their facts straight before sending out this type of SMS. I do not appreciate receiving this SMS when my account is paid on time and up to date!!!! I think I should receive an apology from the individual sending out this A SMS. Not impressed!!!

Helpful (0)

Replies (1)

Nedbank's replyOfficial

01 Apr 2019, 15:41

Dear Cosie

We regret the inconvenience you experienced. Nedbank continuously strives to deliver excellence. We will contact you to assist with resolution.

Kind regards

Client Service Support

Nedbank's reply01 Apr 2019, 15:41

Official

Dear Cosie

We regret the inconvenience you experienced. Nedbank continuously strives to deliver excellence. We will contact you to assist with resolution.

Kind regards

Client Service Support