Funds ******, nedbank does not care
I have an account with Nedbank On the 15 June 2019 an international purchase went off my account. While I was sitting in south Africa. I went to the bank today, and they told me because it is a card swipe there is nothing they can do. I was trying to tell them that my money was ****** from my account and they tell me I can fill a form and maybe get my money back. The lady I spoke to was off no help to me.
Thus lead me to close my account immediately and I will be taking this to social media platforms, as well as the banking ombudsman It is unbelievable that money is ****** so easily and the banks just don't give a damn. Maybe it is because I am a small client and little money was ******. However even if it is a small amount, it is my money
Definitely not a good idea to bank with a bank that does not care If they were not guilty of anything they would have not been so keen to allow me to close my account with them
Kind regards
Client Service Support
Kind regards
Client Service Support
Shocking how the lady who called me from nedbank resolution was just as harsh and no understanding as the previous staff
Worst is she indirectly threatened me about how long a complaint to the ombudsman would take and that no matter what all complaints or anything would still come back to her
So going to take this viral to show her a point as well as take it to the ombudsman
Shocking how the lady who called me from nedbank resolution was just as harsh and no understanding as the previous staff
Worst is she indirectly threatened me about how long a complaint to the ombudsman would take and that no matter what all complaints or anything would still come back to her
So going to take this viral to show her a point as well as take it to the ombudsman