DS
Donovan S

1 reviews | Active since Mar 2011

07 Oct 2015, 09:04

Funds in Cheque Acc - can't use it??

I have paid funds into my cheque account this morning so that I can pay my Nedbank Credit Card. My balance in my cheque account is R 4214, but I can't transfer funds to pay my credit card. It says I only have R 514 available to transfer. How can this be? I need this fixed today because I need to pay my credit card today. I have phoned the call centre from my cell but they keep transferring me - I can't spent hundreds of rands on cellphone airtime to get this resolved.

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Replies (1)
Nedbank
Nedbank's reply07 Oct 2015, 09:54
Official
Hello mba1,

We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.

For your convenience, please note our dedicated complaint channels: ***/ ***

Kind regards

Client Experience Team