Funds disappeared.

Yesterday I made 2 cash deposits into my account using my card at a Nedbank atm. As the deposits are made I received the sms's confirming this and my new balance. This morning while using my app I wanted to purchase Airtime only to discover my account was now in a - R210.73. So for the 2nd time in as many months my funds dissapears out of my account. I then went to Nedbank Promenade mall where the agent diligently helped me log the query only to confirm it would take 3-5 days to resolve. Yes this was within her grasp as she could only do so much. But what happens to my livelihood in the meantime whilst I wait for the funds to be returned to me. Last month the funds reflected on my bank statement before it disappeared this month its not even reflecting. The only proof I now have are the sms's I received from the bank. I want this resolved before I have the ombudsman take over this case. This is just horrible. If I have been a victim of ***** then surely the onus will have been on the bank to inform me of this when it happened last month as well. Query ID 676473 Query ID 676469