CM
Chris M

1 reviews | Active since Dec 2017

02 Dec 2017, 09:46

Fund vanishing

I had a sum of 1500 deposited into my account yesterday and 700 vanished ,I called the help line I got no help then this morning I went to nedbank kagiso they told me my money is pending they can't help me when I asked how can 800 be cleared nd 700 be pending mean while it was deposited as one amount of 1500 and the most painful part it this is my rent money

0
Replies (3)
Nedbank
Nedbank's reply02 Dec 2017, 10:09
Official

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team

Best regards,

Nedbank
Nedbank's reply02 Dec 2017, 11:40
Official

Good day

We thank you for allowing us to intervene and provide feedback regarding your complaint.


Should you be satisfied with our intervention it will be greatly appreciated if you would convert your complaint status.


We look forward to a long-lasting relationship


Kind regards
Client Experience Team

Best regards,

Nedbank
Nedbank's reply12 Dec 2017, 12:18
Official

Good day

We thank you for allowing us to intervene and provide feedback regarding your complaint.


Should you be satisfied with our intervention it will be greatly appreciated if you would convert your complaint status.


We look forward to a long-lasting relationship


Kind regards
Client Experience Team

Best regards,