Fuming, terrible serivce

<p>We opened a club account with Nedbank in January, on the 4 December(Sunday) we went to Mall of Africa Nedbank branch to give notice to transfer the club money to the diffrerent club members.They informed us to fill in forms and the transction will be done on Monday 5 Dec, and it will reflect on Wed.On tuesday the bank balance was still the same and we called to inquire .A lady by the name of Bonolo told us they have a back log, it will be done and they will send proof of payment.We called again on Wed 7 Dec.The brach manger told us the money is waiting for confirmation mangers even leave as late as 8 pm.Today I get a call from a lady who is Helen the branch manger.Who then tell me that they have a back log they can not process the money today.Four days later !!!after calls and calls.What a inconvience to the stockval members.On top they suggest we come and with draw the money!!Iimagine at such a dangeruous time of the year to be walking around with such money putting us in danger to be ******!!this is unaccepatable !!We will definatly not be using Nedbank EVER again.We are fuming</p>