FRUSTRATION

I receive daily one or more phone calls from Nedbank. Each time (even on same day) two different people call to inform me that my payments are behind.<br> I pay every month the amount stated on the statement and also per arrangement between the bank and me.<br> <br> The person at the call centre insist that I give them my current banking details as they want to arrange a debit order.<br> Every time I tell them that it is private and nothing to do with them. The personal information required from me is against Act 4 of 2013 (Protection of Personal Information).<br> These persons at the call centres get so arrogant that they do not give me a change to explain the agreed situation.<br> <br> Nedbank also handed me over to lawyers without me receiving any notice from Nedbank. I have to deal with this on a daily basis during working hours. <br> My outstanding balance with them is way under R4, 000.00<br> <br> Is Nedbank so desperate even though I pay my monthly amount without default.<br> They should focus on the people that do not pay.<br> <br> I am now at that point that all calls that indicate \Private"is not answered. This must **** them off"