Frustrated!!
I have had a credit card with Nedbank for four years now, I app**** for a credit limit increase on my card three days ago. I receive numerous SMS's that the increase is provisionally approved and all of my documents have been submitted. When I called this morning to check on the status I was informed that my information has been captured incorrectly and they need to start the process again. I have made arrangements because of the sms's I received and now I have to wait another five days!! Seriously Nedbank, nobody has time to mess around like this! Why is it that any other bank approves credit limits within min 24 hrs??
Helpful (0)
Replies (5)0
Replies (5)
Nedbank's replyOfficial
25 May 2018, 09:45Dear Janine
We have noted your concerns regarding your credit card limit increase request.
Kindly note that a Resolution Manager will contact you to discuss the matter.
Regards
Client Service Support
Best regards,
Nedbank's reply25 May 2018, 09:45
Official
Dear Janine
We have noted your concerns regarding your credit card limit increase request.
Kindly note that a Resolution Manager will contact you to discuss the matter.
Regards
Client Service Support
Best regards,
's updateReviewer Update
25 May 2018, 10:49Dear Nedbank
I find it extremely hilarious that even after my application was approved it is now declined because I complained and you messed up.. Seriously
's update25 May 2018, 10:49
Reviewer Update
Dear Nedbank
I find it extremely hilarious that even after my application was approved it is now declined because I complained and you messed up.. Seriously
Nedbank's replyOfficial
25 May 2018, 11:13Noted.
Regards
Client Service Support
Best regards,
Nedbank's reply25 May 2018, 11:13
Official
Noted.
Regards
Client Service Support
Best regards,
's updateReviewer Update
25 May 2018, 14:36Not Nedbank's fault. Thank you for the assistance
's update25 May 2018, 14:36
Reviewer Update
Not Nedbank's fault. Thank you for the assistance
Nedbank's replyOfficial
25 May 2018, 14:51Thank you for the feedback.
Please convert the star rating if you happy with the service from the resolution manager who called you.
Regards
Client Service Support
Best regards,
Nedbank's reply25 May 2018, 14:51
Official
Thank you for the feedback.
Please convert the star rating if you happy with the service from the resolution manager who called you.
Regards
Client Service Support
Best regards,