Frozen account with my money inside, 4 months and counting

What a horrible experience I have had with Nedbank, 4 months ago I bought a car and upon approval, I was offered a Nedbank account, I already have a home loan with Nedbank which debts from a different bank, but was offered an account of which the car was to debt from. 4 months ago, they froze my account ever since, I have been to every Nedbank in PMB to resolve this! I pay via atm deposit for the car, as this account is closed till today. Area managers have been sent emails, branch managers are aware of my issue but after 4 months the account is frozen with my monthly inside! What upsets me is that I did not need this account, and now my money is inside a frozen account and all branch employees including Area managers can’t resolve this over 4 long months, Forensic sends no response! I regret having had opened this Nedbank account worst decision ever! Imagine I agreed to a salary switch, it means I would be without pay for 4 months, December being the 5 month. I could of never expected this from such a big bank, it’s sad.