Frozen account
<p>on Friday I tried to swipe my card and it was declined . I went to an arm to draw cash and it was also declined . I went to nedbank sandton city to find out what the problem was only to find out that I needed to re-FICA . No warning was issued . Sandton city branch did not assist me at all they wasted two hours of my time and sent me away with out the issue being resolved . I later went to nedbank benmore where I was assisted . However I still have no acces to my funds . How do they expect us to live with no money , we pay banks to protect our money not to keep it from us . I am absolutely disgusted . </p>
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
