AL
Alicia L

1 reviews | Active since May 2016

27 Mar 2019, 14:49

Froze business account for NO VALID/LAWFUL REASON

I have a business account with Nedbank. Yesterday without any warning my account was frozen. FOR NO VALID REASON! Now on month end looming around the corner my business has been brought to a stand still. I cannot send any workers to sites. My clients and workers are furious. I cannot get money in or out. Yet, Nedbank has been of NO HELP AT ALL! My account Manager is not doing anything to help. If this is how Nedbank treats its clients STAY AWAY! I will be moving my account.

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Replies (2)
Nedbank
Nedbank's reply27 Mar 2019, 15:00
Official
Dear Alicia-lewis 

Thank you for raising your concerns with us. We at Nedbank continuously strive to provide great banking experiences. A Resolution Manager will contact you to address your concerns. 

Kind regards

Client Service Support

AL
Alicia L's update28 Oct 2019, 10:53
Reviewer Update
Completely forgot to give an update. The issues were sorted out