1 reviews | Active since Jan 2018
Freezing of account
Nedbank has frozen my account once again. Now they are saying they want my salary slip and income declaration. Really! I don't understand why they have to freeze my account without prior communication with me. I will be escalating thus matter to consumer protection if my account is not unproven in the next 24 hours. Nedbank can't treat us like they are the only bank in South Africa. This is literally the 3rd time Nedbank has frozen my account in the same month.
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team