MN
Marius N

1 reviews | Active since Dec 2016

03 Feb 2017, 22:02

Freezing account without reason

<p>Money gets paid into my account it shows in the balance as available but if i want to withdraw or swipe my card i get the message contact your nearest branch. If i go see them they give me the answer oh sorry i don't know why HO is holding back your money. Just wait maybe you can draw tomorrow. </p> <p>This is the last poor service i got from Nedbank im taking away my investment and closing my account. Im sick and tired of *********** employees. Maybe Nedbank must have a look at there training s****s.</p> <p> </p> <p>And if you want to find out more phone my wife because i will loose it if yoy must phone me not that i think you will because you simply just don't care</p>

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Replies (1)
Nedbank
Nedbank's reply04 Feb 2017, 09:05
Official

Dear Marius Van Niekerk

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team