********** transactions from my account

Hi on 02 December 2015 morning a ***** happened to my account with few purchases amounting to almost R12000. Nedbank agent called me to say they blocking my card as it was used by someone else. They told me that a.new card will be sent which they did, and also forwarded so investigation documents that needed to filled in as a part of their process. They said it takes fives working days to investigate then they will get back to me with a response as I need money back into my account. I've been sending emails and calling Billy Richard who's in charge of my case and he doesn't respond, I now suspect him that he did those transactions since he I get no answer from him. I'm also going to drop Michael Brown an email about this matter so as Ruel Khoza in order for them to know that clients funds are not safe with Nedbank. Also every twice a month I do reversals because of the unknown debit orders which is sickening. I want Billy Richard to return my money so I can move my account to another bank since I don't trust Nedbank people anymore. <br> <br> Thanks<br>