********** payment arrangements and ncr and ombud must step in to stop ***** at nedbank

We have been happy with nedbank but the most recent experience makes my hair stand up and I believe the NCR and banking ombudsman will enjoy this complaint

If my account is not fixed by 10am on Monday don’t even think of trying to sweet talk me just give me a reference for my complaint so I can submit it to both the ombud and NCR

Nedbank placed our credit card on a payment arrangement we never made a payment arrangement, (would like the calls for the ombudsman and NCR)

We made payment to our card even more that is requested and now our card is blocked because nedbank made a payment arrangement without speaking to either me or my husband

Out credit card is way in the positive but our card is blocked according to your online chat agent who can’t even speak proper English we can only get our card unblocked on monday

But nedback can phone at 10 pm to collect money can only onblock our card on monday

I reiterate myself if my card is not fixed by 10am monday this matter in going to the ombud and ncr