SN
Sthems N

1 reviews | Active since May 2016

02 Jun 2016, 12:38

********** debt

<p>29/04/2016 R800 and 24/05/2016 R2100. This amound of money was debited from my cheque account on those dates. When i go yo bank to find out, i was told that i had a credit card of R10000 in early november 2011. Surprisingly, that time i only app**** for a loan of R36000 that i know about and paid in full. I do not remember getting any credit card from nedbank. Now, silverton branch told me to call credit card legal of which i did, then the guy i spoke to, asked me to make an affidavit from police station and fax it to him with id copy and 5 signature on it. Yes, i did all that on 27/05/2016. Believe you me, even today i haven't receive any feedback from Nedbank. All i want is my money because i do not know anything about them handing me any credit card.</p> <p>What really crossed me it was those teller who was laughing at me as if i stole or used that money and now i do not want to pay. If i had received that card, i should have been paying it like i did with my loan. </p> <p>The useless bank doesnt care about the client but only their benefits from our accounts. Blood stupit bank with an idiot staff. One of them even told me that i will be strong and said its not like they took millions in my account. Said its only small amount of 4 digits. That 4 digits is my money yes and i want it back into my account.</p>

0
Replies (1)
Nedbank
Nedbank's reply02 Jun 2016, 13:34
Official

Dear Sthems,

We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team