bB
brigidj B

1 reviews | Active since Jan 2016

11 Apr 2016, 14:47

********** activities on our Nedbank bank account.

We have only stated a FEW discrepancies below.<br> <br> On this bank account we have a daily limit of R 5 000.00 per day.<br> <br> Saturday 2nd April 2016<br> Our daughter drew from the ATM Rs 12 000.00 <br> Sunday 3rd April 2016, we checked our bank account which showed on our bank statement a drawing of R 4 962.94 i.e. exchange rate of 2.4179<br> <br> Sunday 3rd April 2016 <br> Again our daughter drew from the ATM another Rs 12 0000.00 which is a drawings of R 4 978.94 <br> i.e. exchange rate of 2.4101<br> <br> Monday 4th April 2016, <br> We checked our account, it showed two drawings on the 4th April 2016, for the amounts of R 7 316.85 <br> & R 7316.85, exchange rate of 1.6400<br> <br> The amounts of R 4 962.94 & R 4 978.94 had miraculously disappeared. <br> <br> Monday 4th April 2016<br> Our daughter drew from the ATM Rs 5 500.00. amount of R 3 385.24 was deducted from our account, i.e. an exchange rate of 1.624<br> <br> Monday 4th April 2016<br> She paid her DSTV (Vitro),swiped the card for the amount of Rs 2 935.00, on bank account it shows amount R 1 767.90, i.e. an exchange rate of 1.660<br> <br> A lot more to follow ...<br>

0
Replies (1)
Nedbank
Nedbank's reply11 Apr 2016, 15:25
Official
Hello claysam,

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards
Client Experience Team