DR
Divesh R

1 reviews | Active since Aug 2011

08 Nov 2018, 12:05

*****ulant Debit Order on my NEDBANK Account

Good Day

There is a ********** debit order for R99 Ref. UPS NCONNUPS15_38994 gone through my account on the 3rd November 2018 I have reversed this payment the same day, and on Monday the 5th November 2018 i went into the branch at Rustenburg Square, they could not assist and told me to phone the call centre.( ********** 111) the said they will investigate and get back to me (Ref No: ********** 6) they said it will take up to 3 business days. today the 8th November 2018, i contacted the call centre, the lady that assisted me was very helpful and, checked the ref no, she said there is no update.

so i explained to her what was going on, within a few minutes, she gave me the contact number and company name that was debiting my account( Meridian Health ********** 500) the number does not exist. so what happens in this case?

0
Replies (1)
Nedbank
Nedbank's reply08 Nov 2018, 12:10
Official
Dear Divesh

We value your feedback and note your concerns. Our Resolution Manager will be in contact with you.

Kind regards

Client Service Support