JN
Joyce N
1 reviews | Active since Sept 2009
11 Dec 2015, 14:04
*****ULANT ACTIVITIES TO LOYAL CLIENTS
Nedbank decided to *******ly take money from my account outside of our set agreement that they make debits on the 15th. this was done without anyb formal letter being written to me nor responded to. this ******* act is now resulting in my family member being stuck in nigeria since i cannot facilitate their travel without the funds they ********ly deducted from my account. it is my plea that they reverse these funds by 3:30 today to avoid legal action and reports to the banking ombudsman for lack of proffesionalism.
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Nedbank's replyOfficial
11 Dec 2015, 14:15Hello grootkop,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
Nedbank's reply11 Dec 2015, 14:15
Official
Hello grootkop,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team