*****uent debit on home loan for the 4th time

<p>On my bond in Jan 2013 to March 2013, I was **********ly debited with Nedbank insurance despite having supp**** them with proof of my own cover from inception. Nedbank eventually refunded me the premiums and interest. Having seen the refund I was satisfied if deeply disturbed by the dishonesty. Imagine my horror on reviewing my bond statement history recently to find I was once again **********ly debited on 8 April 2013. This amount of R1348.98 was added to my bond and I have been payng interest on the full amount outstanding ever since. This is unacceptable & so I called their call centre, was punted around from home loans to insurance and then put on hold and told home loans would call me back because they can't see the ********** debit on their side. Nedbank, you are ***** and *******. Give me my refund and a full reconciliation of the interest since that date to current and refund me that interest as well. And I demand to see your calculations becaue I am aware you calculate based on daily balances. You have 29 days in which to do so before I take the case to the banking ombud. And yes I will be naming and shaming on every public forum I can. Not only are you in contravention of several laws, but you do not treat your customers fairly and do not adhere to banking codes of good conduct. I may even lay charges of theft and ***** against your company directors as is my right to do so. Get moving Nedbank, clock is ticking....</p>