1 reviews | Active since Dec 2017
While withdrawing a large amount at Dobsonville Nedbank ATM (right outside the branch at the shopping centre), I fell sick - I suffer from epilepsy. I was taken inside the branch to recover by the Nedbank security guards. After coming to, my phone and wallet were given to me. However my money was gone. Witnesses say that the security guard took the money while at the ATM, however all i received was my phone and wallet. A case has been opened and we are awaiting cctv footage. Instead of helping me, my hard earned cash was ******. I am so disappointed and angry that your staff was supposed to help me , but instead helped themselves. Im done with Nedbank.
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Best regards,
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Best regards,
We will advise the Resolution Manager of your comments.
Kind regards
Client Experience Team
Best regards,
We will advise the Resolution Manager of your comments.
Kind regards
Client Experience Team
Best regards,
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