1 reviews | Active since Oct 2016

21 Apr 2019, 14:52

***** with Nedbank account

someone hacked my account and linked their paypal account to my bank account. they stole alost R500 of my money. i contacted nedbank where they then blocked my cards and told me that i had to pay R150 for new card... i dont agree that i have to pay the money for the card. o then had to open a case and they only paid back the money minus the amount for the card! 1 day later i go have a look at my balance and another R200 is gone. how do you explain that? this while my card is supposed to be blocked. my money is supposed to be safe with them and now im just loosing money! i am closing my account and will never reccomend them to anyone ever. i will tell them exactly how unsafe it is to keep your money with Nedbank!

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Replies (1)
Nedbank
Nedbank's reply21 Apr 2019, 18:03
Official
Dear Christel 
We have noted your concerns.  A Resolution Manager will contact you during business hours. 
Regards 
Client Service Support