***** VICTIM- NO REMORSE ON SECURITY DEFECTS

I WAS A VICTIM OF ATM ***** WHEREBY MY CARD WAS TAKEN OUT OF THE ATM VERY DISCRETELY BY A MAN WHO CLAIMED HE LEFT BEHIND HIS SLIP. IT WAS ONLY MINUTES LATER THAT MONEY WAS TAKEN OUT OF MY ACCOUNT... WITHOUT MY AUTHORISATION. MY QUERY TO CONSULTANT WAS WHY ARENT WE PROTECTED AGAINST SUCH ACTS AND HOW DO WE AS VULNERABLE CLIENTS PROTECT OURSELVES AND OUR MONEY, WHO AUTHORISED SUCH A TRANSACTION WHEN IT WAS OBVIOUS THAT I HAD \NOT"EXPOSED MY PIN TO HIM? I RECEIVED A RESPONSE THAT THERE IS NOTHING THE BANK CAN DO IF WE EXPOSED OUR DETAILS- (CELLPHONE NUMBER AND PIN REQUEST WHICH WAS INFACT PROMPTED BY MACHINE) THIS DID NOT SEEM LIKE AN ACT OUT OF THE ORDINARY AND WE DESERVE BETTER PROTECTION AND A LITTLE REMORSE FOR YOUR LACK OF COMPETENCE IN THIS CRIME INFILTERATED SOCIETY THAT WE LIVE IN!!!"""