1 reviews | Active since Nov 2016

02 Jul 2017, 14:34

***** service

<p>Nedbank is deducting money with **** reasons ,they are deducting every month from my account for payment protection and for finance charges .</p> <p>They are taking money for Payment protection but thye never gve me my policy number and telling me that they wouldn't find my information in their software then why do they charge every month.I am suppose to get money back as i was retrenched few months ago.</p> <p>I paid installment amount before due date but still they are taking finance charges and principle installment.</p>

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Replies (3)
's update02 Jul 2017, 19:45
Reviewer Update

Nope ,no one is helping me .It's been long time ,every time some one is phoning me , taking my details

and telling me that they call me back.But no one is calling me back.

First send my policy details to my email address.

And i want you to give the explanation about prinicipal installment and finance charges.

's update03 Jul 2017, 09:58
Reviewer Update

what do you mean ?should i keep on phone him or should i keep on go to the branch?

why doesn't your Resolution Manager email me?

you people are playing around with me ,i have been asking you guys to send complete details about my payment protection plan to my email .But no one sent email regarding my policy ,it's been more then a month.If you don't wanna reimburse then why have you been taking money from my account with the name of payment protection?

You people don't know how to help a client .

's update03 Jul 2017, 10:08
Reviewer Update

I don't contact your manager or don't want to go to your branch any more .Tell your Resolutiona Manager to email me.

I will keep on lodge a complaint until you guys solve this issue.