***** on New cheque account

Good day, i opened a new nedbank account only last week and within a week there was ***** on my account.<br> I had made an arrangement with MFC 3 years ago and i was paying them R100.00 per month for the short fall of the car i sold . Today i had R2124 amount go off my new account. I need my account debited back with the said amount as i need to pay school fees and other things. How does Nedbank allow random debit on my account with my knowledge, is this how you treat your customers. I went to the Rivonia branch and spend almost 1 hours before anyone could assist me. The lady that wear a sachet by the name of Shakira is in competent and should be really fired from her job, she cannot answer our quuestion or assist customer in the correct manner. I need this money revesered urgently. After i spoke to Lavern from MFC she said the admin department all left at 13H00 on friday and no one can assist me with this matter. I need to be contacted urgently as i need to buy food for my children and pay my bills that are budget for