SN
Sean N

1 reviews | Active since Apr 2013

13 Jan 2016, 12:27

***** ON MY CREDIT CARD

In November l reactivated my Nedbank credit card. Within two weeks ***** took place on the card which was never out of my possession. The ***** was the purchase of air tickets with Commair LTD to the value of R5056.48 on the 08/12/2015. Despite lodging telephone and in branch complaints nothing was done to rectify the situation. I have already closed my business accounts with Nedbank but this is the final straw. I am sure that this is an inside job. The initial complaint was lodged at the Sea Point branch however no action was taken by their *********** staff. I am now lodging second complaint at Gardens branch.

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Replies (1)
Nedbank
Nedbank's reply13 Jan 2016, 12:52
Official
Hello ingwelandy,

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards
Client Experience Team