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Sean N
1 reviews | Active since Apr 2013
13 Jan 2016, 12:27
***** ON MY CREDIT CARD
In November l reactivated my Nedbank credit card. Within two weeks ***** took place on the card which was never out of my possession. The ***** was the purchase of air tickets with Commair LTD to the value of R5056.48 on the 08/12/2015. Despite lodging telephone and in branch complaints nothing was done to rectify the situation. I have already closed my business accounts with Nedbank but this is the final straw. I am sure that this is an inside job. The initial complaint was lodged at the Sea Point branch however no action was taken by their *********** staff. I am now lodging second complaint at Gardens branch.
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Replies (1)Nedbank's replyOfficial
13 Jan 2016, 12:52Hello ingwelandy,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
Nedbank's reply13 Jan 2016, 12:52
Official
Hello ingwelandy,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
