***** on my bank card

R 900.00 was drawn from my bank account with a cloned card, I have not used my card in a while and today my account was cleaned out, I went to the bank and all they can say is I have to wait 6-8 weeks or maybe longer for my own money that was ****** from me. The lady that helped me cannot give me the location or video feed of the atm that was used only a time when my account was cleaned out! I was at work and my boss and employees can confirm that I was at 11:29 at work busy when my account was cleaned out. So now I ask why mist I wait for my money? Why can nedbank not give me the location and or video feed of the atm that was used.