***** on my account

This is the third month and some digicash company is debiting my account for R99 for the third month running. I have been trying to get through call centers to report ***** and have been transferred all over the place. Busy lines etc,I really don't care, I will not tolerate any activities on my account that I have not authorized. Secondly I do expect to be taken seriously when I am reporting such incidents. I hope Nedbank sees this. I do not feel I have a safe account and if this is not resolved by next week Tuesday latest I will close the account and will shop around for another bank. In November I will pay up the credit card and will also close that. I will not tolerate any ********** activities in my account and then call and not get proper service to rectify the situation. I left FNB, I can sure leave Nedbank as well.