PvdB
Patricia van den Bosch

1 reviews | Active since Mar 2016

15 Mar 2016, 14:17

***** on Credit Card

********** transaction on Amex/MasterCard - with a turnaround time of 45 working days!! Totally unacceptable service. They should reverse the transaction and deal with the investigation in their own time. Meantime I have to pay the interest on the amount Of R10425.24 for something I did not buy :(<br>

0
Replies (1)
Nedbank
Nedbank's reply15 Mar 2016, 14:47
Official
Hello pvdbhome,

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards
Client Experience Team