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Ronesh P
1 reviews | Active since Apr 2015
04 Mar 2016, 10:51
***** on card - call centre number cuts off
On 1 March 2016 I noticed two transactions go off my account. I received notification via sms. I tried the call centre THREE times with failed attempts to get through - the number just cut off. When I did get through on my 4th attempt my card was cancelled and I requested the dispute form which I completed and emailed to [Email Removed] on 2 March 2016 at 10:01am - I have not had a response from nedbank since. I need this matter to be sorted out asap as it was two big amounts.
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Nedbank's replyOfficial
04 Mar 2016, 11:38Hello gunner30,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
Nedbank's reply04 Mar 2016, 11:38
Official
Hello gunner30,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team